Responsible Gaming
Gambling Should Be Entertainment
Online gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While online casinos offer exciting gaming experiences, it's important to understand that the house always has a mathematical advantage. Play only with money you can afford to lose, and never gamble with funds needed for essential expenses like rent, bills, or groceries.
Age Verification
All users of online gambling websites must be at least 18 years of age or the legal gambling age in their jurisdiction in Australia. If you are under the legal gambling age, you are not permitted to use gambling services. It is your responsibility to ensure you meet these requirements before participating in any online gambling activity.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, you may be developing a problem with gambling:
- Chasing losses by gambling more to try to recover money you've lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding your gambling activity or lying to friends and family about how much you gamble
- Neglecting work, school, or family responsibilities due to gambling
- Experiencing mood swings or irritability when unable to gamble
- Borrowing money or using credit to fund gambling
- Feeling anxious or stressed unless you're gambling
- Failed attempts to reduce or stop gambling
- Gambling as a way to escape problems or negative emotions
- Neglecting your physical or mental health because of gambling
If you recognise these signs, please reach out for support immediately.
Self-Help Tools & Player Protections
Most reputable online casinos offer tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a cap on the amount you're willing to lose during a gambling session
- Time Limits: Set automatic reminders or session timers to limit how long you play
- Reality Checks: Enable pop-up notifications at regular intervals to remind you how long you've been playing
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling sites for a period you choose
- Account Closure: Close your account if you need to stop gambling entirely
Use these tools proactively to maintain control and protect yourself.
Support Organizations
If you or someone you know is struggling with problem gambling, professional help is available:
Australia
- Gambling Help Online – Free, confidential counselling and support service for Australian gamblers
www.gamblinghelponline.org.au - Lifeline Australia – 24/7 crisis support service
Phone: 13 11 14 - Beyond Blue – Mental health and wellbeing support
Phone: 1300 22 4636
www.beyondblue.org.au
International Support
- GamCare (UK) – Free, confidential support and advice
www.gamcare.org.uk - GamStop (UK) – National self-exclusion scheme
www.gamstop.co.uk - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
Need Help? Take Action Today
If you're struggling with gambling or suspect you may have a problem, please seek help immediately. There is no shame in reaching out—professional support services are confidential, free, and designed specifically to help people like you.
Contact Gambling Help Online on 1800 858 858 (Australia) or visit the resources above to speak with a counsellor today.
Remember: asking for help is a sign of strength, not weakness. Your wellbeing is what matters most.